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AI Procurement Training: Buying AI With Contracts and Evidence That Protect You

What Makes Buying AI Different From Buying Software

Quiz: What Makes Buying AI Different From Buying Software

Deciding Whether the Purchase Makes You a Deployer or a Provider

Quiz: Deciding Whether the Purchase Makes You a Deployer or a Provider

Writing AI Requirements That Suppliers Can Be Tested Against

Quiz: Writing AI Requirements That Suppliers Can Be Tested Against

Supplier Due Diligence Questions That Get Real Answers

Quiz: Supplier Due Diligence Questions That Get Real Answers

Reading a Model Card, Evaluation Report and Security Attestation

Quiz: Reading a Model Card, Evaluation Report and Security Attestation

Checking Claims: When to Ask for Test Data Instead of a Demonstration

Quiz: Checking Claims: When to Ask for Test Data Instead of a Demonstration

Data Rights: Training Use, Retention, Residency and Deletion

Quiz: Data Rights: Training Use, Retention, Residency and Deletion

Intellectual Property and Indemnities for Generated Output

Quiz: Intellectual Property and Indemnities for Generated Output

Performance Commitments, Accuracy Targets and Remedies

Quiz: Performance Commitments, Accuracy Targets and Remedies

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Quiz: Performance Commitments, Accuracy Targets and Remedies

AI Procurement Training: Buying AI With Contracts and Evidence That Protect You
Performance Commitments, Accuracy Targets and Remedies
Quiz: Performance Commitments, Accuracy Targets and Remedies

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Question 1 of 5

1. Question

What does a performance commitment specify?

Only the vendor's name and location
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The metric, the target level and the measurement method for system performance
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Performance commitments are not necessary
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Only the price of the system
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Question 2 of 5

2. Question

Why is specifying ‘best efforts’ as a remedy insufficient?

Best efforts is a clear standard
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Best efforts is vague and unenforceable; you cannot prove the vendor did not try hard enough
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Best efforts always results in perfect performance
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Remedies are not necessary
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Question 3 of 5

3. Question

What should a remedy specify if performance falls below the target?

Nothing; the vendor has no obligation
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The vendor can choose any response they want
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A timeline for fixing the system (such as 30 days) and consequences if not fixed (such as credits or termination)
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Remedies are not part of performance commitments
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Question 4 of 5

4. Question

Why is specifying ‘production data’ important in a performance commitment?

Production data and test data are always the same
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Without specifying, the vendor can argue the commitment applies only to their test data, not your real production data
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Data specifications are not necessary
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All data performs identically
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Question 5 of 5

5. Question

In the fraud detection example, why is the two-week degradation rule important?

It does not matter when performance degrades
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One day of poor performance requires a response
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Two consecutive weeks of degradation shows a trend, not a temporary fluctuation, and triggers vendor action
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Time-based triggers are unnecessary
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